Privacy Policy for AIKEN AI

An account is required to use AIKEN AI. We collect only the data needed to create your account and to provide and improve the App:

• Account information — your username, email address, and phone number, which you provide when registering.
• Password — used solely to authenticate you. Passwords are stored only as salted one-way hashes; we never store or have access to your password in readable form.
• Photos you upload — the photos, along with any prompt text, that you choose to send to the App so it can generate a result. The App only accepts photos; it never uploads, reads, or accesses video files from your device. Any video the App produces is generated by AI from a photo you uploaded.
• Credits and purchases — new accounts receive 30 free credits. If you buy additional credit packs, we record your credit balance and purchase history. Payments are processed by Google Play; we never receive or store your card or bank details.
• App activity and diagnostics — feature usage, app version, device model, operating system version, language, and crash or error logs used to keep the App stable.
• Identifiers — a device or installation identifier where required for security, abuse prevention, and basic analytics.

We do not collect videos from your device, precise location, contacts, SMS, call logs, health data, or other sensitive personal information, and we do not sell your personal data.

• To create your account and provide the App's core AI features.
• To process the photos you upload and return generated images or videos to you.
• To authenticate you with your email, phone number, and password, and to keep your account secure.
• To track your credit balance, grant the 30 free starter credits, and fulfil credit pack purchases.
• To send you service messages about your account, credits, or purchases.
• To diagnose crashes, fix bugs, and improve performance and reliability.
• To detect, prevent, and address fraud, abuse, or security incidents.
• To comply with applicable legal obligations.

We do not use your personal information for advertising profiling or targeted advertising.

We never sell your personal data. We share information only:

• With service providers who process data on our behalf (for example hosting, AI model inference, authentication, crash reporting), under contractual confidentiality and data-protection obligations, and only for the purposes described here.
• When required by law, regulation, legal process, or an enforceable governmental request.
• To protect the rights, property, or safety of our users, the public, or us, as permitted by law.
• With your consent or at your direction.

AIKEN AI relies on third-party providers to deliver its functionality. These providers may process limited data (such as your submitted prompt content, device diagnostics, or authentication details) strictly to perform their service. Categories of providers we use include cloud hosting and database services, AI model providers that generate responses to your input, authentication providers, and crash and performance reporting tools. Each provider processes data under its own privacy policy, and we require them to protect your data and not use it for their own unrelated purposes.

All data transmitted between the App and our servers is encrypted in transit using HTTPS/TLS. Data stored on our behalf is protected by access controls and encryption at rest provided by our hosting platform. Access to production data is restricted to personnel who need it to operate the service. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to notify you of any incident affecting your data where required by law.

We keep personal data only as long as needed for the purposes above. Account data is retained while your account is active. Content you submit is retained only as long as required to deliver the feature and any history you asked us to keep. Diagnostic and crash logs are kept for a limited period and then deleted or aggregated. When you delete your account, we delete or irreversibly anonymize associated personal data, except where retention is required by law.

Depending on where you live, you may have the right to access, correct, export, restrict, or delete your personal data, to object to certain processing, and to withdraw consent at any time.

AIKEN AI is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that a user under 18 has provided personal information, we will delete that information promptly and terminate the associated account. If you believe someone under 18 has used AIKEN AI, please contact us at support@aiken-ai.app.

The App requests only the permissions needed for the features you use — network access to reach our servers, and photo access (or the system photo picker) when you choose to select or capture a photo for AI editing. The App does not request or use video library access and cannot read videos from your device. Permissions are requested at the moment they are needed, and you can revoke them at any time in your device settings.

We may update this Privacy Policy to reflect changes in the App, our providers, or legal requirements. When we do, we will revise the “Last updated” date above and, for material changes, provide notice in the App. Continued use of AIKEN AI after an update means you accept the revised policy.

For any privacy question, data request, or complaint about how we handle your information, contact us:

We respond to privacy requests within 30 days.